What if I change my mind and want to cancel? The high end items also take a long time to manufacture given that some are hand painted. Why are some pre-order release dates so far away?Ī number of suppliers produce items according to demand, with the date so far in advance the have time to gage interest and produce the item accordingly to avoid losses. So in order to secure your item you will need to pre order it. Therefore the chance of it selling out before the release date is extremely high. Many of our items have a limited production run globally, some as low as 50. The prices listed on the site are subject to change as when an item is first listed it is because the supplier has quoted us a certain price, however on items which have a pre order date which is far away that price can vary if exchange rates fluctuate or the item is redesigned, if this happens on an item you have pre ordered we will notify you accordingly. Failure to settle within this time frame may result in you losing both your deposit and the pre ordered item. Once an pre ordered item is in stock we will email you confirming this, and the order must be settled in full within 30 days of the email. Please note we cannot cancel your pre order if a release date changes, as our release dates are not guaranteed, they are a guide given to us by our suppliers and can change substantially for many reasons, so please keep an eye on the release date on the item once ordered as we update listings regularly. The only time a deposit would be refunded is if the item is cancelled during production or if the item price increases by more than 10% on release. Therefore once you have pre ordered with us, the minimum 10% deposit required to place the pre order is non-refundable should you wish to cancel for any reason.
Once an item has been pre ordered with us, we are then committed to buying that item with our supplier.
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